Frequently Asked Questions

Please contact our sales advisor regarding your chosen property and they will discuss a few points with you to ensure that you are in a position to proceed to missives and can proceed to the reservation process.

Unfortunately, you cannot reserve a property before it is released to the market, however you can note your interest in a future plot and we will contact you when it is released for sale.

A non refundable fee of £250 is payable at reservation. This places your chosen plot under offer in your name during the 4 week reservation period.

The reservation is valid for 4 weeks. During this time, we send the contracts, referred to as ‘missives’, to your appointed solicitor, who will then have 4 weeks to conclude and return them to GS Brown.

When the missives are concluded a further deposit of £1,000 is payable. This is normally paid via your solicitor when the concluded missives are returned to us. Both the reservation fee and the deposit are deducted from the purchase price of your property when balance payment is made on the date of entry.

Your solicitor is unlikely to advise you to sign and conclude our missive, until he/she is satisfied that your own sale is concluded, or that you have finances to support both properties. To avoid disappointment, we recommend you check this with your solicitor prior to reserving a property.

If the missives, for whatever reason are not returned within 4 weeks, GS Brown reserve the right to drop the reservation and remarket the property. Should your solicitor require a short extension, this should be negotiated between the various parties.

At the point of reservation, if you don’t have a solicitor in place, our sales advisor can advise you of local solicitors.

GS Brown operate under the Consumer Code as part of the NHBC warranty policy. This ensures that you are fully informed of all the details of your home and the development, prior to reservation. We want the transaction to be fully transparent from the moment you reserve, to avoid any unexpected surprises during the sale and build process.

The Consumer Code Scheme : Click Here

Your solicitor will transfer the funds and final legal documents to our solicitor. Once the funds have been received, our sales team will contact you to arrange your handover appointment.

We do not currently offer Part Exchange. We do offer an Assisted Sale service at selected developments. Please contact the sales team to find out more.

Your new GS Brown home comes with a 10 year NHBC warranty. GS Brown Construction Ltd will look after you during the first two years, and NHBC during years three to ten, following legal completion. The appliances within your home also come with manufacturer warranties, which the home owner must register after handover. You will receive a Homeowner Manual with all these details on move in day.

Your solicitor will advise and ensure you have insurance in place from the date of legal completion.

The Land and Buildings Transaction Tax (LBTT) is a tax applied to residential and non-residential land and buildings transactions in Scotland. You can find out more details at;

If you would like to be kept updated on any of our developments, please join our mailing list by contacting or register your interest on our website.

Unless the home is complete we do not allow access, however our sales team will be in touch to arrange your property demonstration and home tour around 7 days prior to your handover date.

The property demonstration is an escorted home tour. At this meeting you will be able to see around your new home. Our site manager will be present and will discuss the build, property features and how everything works.

Normally the demonstration takes around an hour.

No, this is not possible prior to legal completion. However, where possible, we can offer your chosen subcontractors escorted access to the house, prior to completion, to measure for floor and window coverings.

Yes, this is possible subject to the stage of the build of your plot. The sales team will explain this process at your reservation meeting.

This may be possible, subject to the development and the stage of the build. The sales team will guide you through this process.

The specification is specific to each of our developments and full details are included in the brochure. The sales team will be happy to take you through these details.

Yes. It is the homeowner’s responsibility to order their wheelie bins directly with the local council. We recommend contacting them a few weeks prior to your handover date.

It is the homeowner’s responsibility to contact the local council to set up your new council tax account. We recommend contacting them prior to your handover date, although you can do this after you have moved in. Some new build properties are not assessed for Council Tax Banding until they are occupied. Your local council should keep you updated with the progress of their assessment process.

Your new address will not be active and live on national databases until we receive a completion certificate for your new home, normally a week or so prior to your handover date. Sometimes it can take a few weeks for the new address to register on systems such as Royal Mail and Broadband suppliers.

Your home has the benefit of cover under NHBC Buildmark warranty scheme. GS Brown Construction Ltd will attend to any issues during the first 2 years following legal completion. Thereafter we handover to NHBC for the remaining 8 years of the policy. Your policy has clearly defined responsibilities with regards to defects in materials or workmanship. Your solicitor will receive the policy details and should pass them on to the homeowner after completion.

Six months after entry we will write to you requesting details of any matters that require attention. Our Customer Care Team will coordinate the necessary work directly with you.